--- title: "Luna Data Solutions: Information, Resources, and Expertise | Galen M. Metz, FLMI, AIAA, AIM, ACS" description: "Galen is author of • Secrets of Healthcare IT Revealed (https://www.amazon.com/dp/1978137478) • If You Give a Mouse an EHR – A Parody (https://www.amazon.com/dp/1984007173) • The Holistic CIO (https://www.amazon.com/dp/1542726417) He retired after 30 years of healthcare IT management. Previously Galen served as CIO of Group Health Cooperative in Madison, Wisconsin, with responsibilities for the electronic medical record system, health insurance system, self-service web and mobile solutions, business intelligence, and technology infrastructure. Galen is also a professional magician, specializing in close-up magic. The relationship between technology and magic was observed by Arthur C. Clarke, who wrote, “Any sufficiently advanced technology is indistinguishable from magic“." --- [![Stacked Logo-5](https://www.lunadatasolutions.com/hubfs/Stacked%20Logo-5.png "Stacked Logo-5")](https://www.lunadatasolutions.com/) # Luna Data Solutions: Information, Resources, and Expertise ## Galen M. Metz, FLMI, AIAA, AIM, ACS ![Galen M. Metz, FLMI, AIAA, AIM, ACS](https://www.lunadatasolutions.com/hs-fs/hubfs/Galen%20photo.jpg?width=35&name=Galen%20photo.jpg) Galen is author of • Secrets of Healthcare IT Revealed (https://www.amazon.com/dp/1978137478) • If You Give a Mouse an EHR – A Parody (https://www.amazon.com/dp/1984007173) • The Holistic CIO (https://www.amazon.com/dp/1542726417) He retired after 30 years of healthcare IT management. Previously Galen served as CIO of Group Health Cooperative in Madison, Wisconsin, with responsibilities for the electronic medical record system, health insurance system, self-service web and mobile solutions, business intelligence, and technology infrastructure. Galen is also a professional magician, specializing in close-up magic. The relationship between technology and magic was observed by Arthur C. Clarke, who wrote, “Any sufficiently advanced technology is indistinguishable from magic“. Find me on: [[fa icon="linkedin-square"]](https://www.linkedin.com/in/galen-metz-6b85132/) ## Recent Posts ## [Strategies for Optimizing the EHR System](https://www.lunadatasolutions.com/blog/strategies-for-optimizing-the-ehr-system) ![Galen M. Metz, FLMI, AIAA, AIM, ACS](https://www.lunadatasolutions.com/hs-fs/hubfs/Galen%20photo.jpg?width=70&height=70&name=Galen%20photo.jpg) Posted by [Galen M. Metz, FLMI, AIAA, AIM, ACS](https://www.lunadatasolutions.com/blog/author/galen-m-metz-flmi-aiaa-aim-acs) June 29, 2017 An EHR is often installed quickly, to earn incentive payments or to save on implementation costs.  But by doing so, the associated workflow processes may not be optimized for your organization. For example, the system may enable patients to email their physician, but this may result in a flood of such emails. An optimization effort may introduce a triage step where nursing staff or a care team help categorize the email. Which email must the physician address immediately? Which can wait, or be handled by others? [Read More](https://www.lunadatasolutions.com/blog/strategies-for-optimizing-the-ehr-system) ## [What is a Healthcare CIO to do?](https://www.lunadatasolutions.com/blog/what-is-a-healthcare-cio-to-do) ![Galen M. Metz, FLMI, AIAA, AIM, ACS](https://www.lunadatasolutions.com/hs-fs/hubfs/Galen%20photo.jpg?width=70&height=70&name=Galen%20photo.jpg) Posted by [Galen M. Metz, FLMI, AIAA, AIM, ACS](https://www.lunadatasolutions.com/blog/author/galen-m-metz-flmi-aiaa-aim-acs) February 22, 2017 Given the overwhelming workload from the healthcare regulatory environment, the Electronic Health Record (EHR) continuum, and the expectations of today’s “Holistic CIO,” what steps can a healthcare CIO (or CMO, or CDO) take to survive? Here are general strategies to help navigate this maze. 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